Privacy Policy

At Little Pawhouse, your privacy is important to us. We’re committed to giving you full transparency and control over how your personal information is collected, used, and protected.

Below you'll find a clear overview of how we handle data, your rights as a customer, and how to contact us with any concerns.

1. How We Use Your Personal Information

We collect and process personal data to:

  • Fulfill and deliver your orders

  • Communicate with you about your purchases

  • Improve your shopping experience

  • Meet legal and financial obligations

  • Prevent fraud and maintain a secure website

Your Privacy Rights

As a customer, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or outdated information

  • Object to certain uses of your data

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw consent for marketing communications at any time

To exercise any of your rights, email us at support@littlepawhouse.com.

Legal Basis for Processing (For EEA Residents – GDPR)

Your GDPR Rights

If you reside in the EEA, you may:

  • Request access to the data we hold about you

  • Ask for data correction or deletion

  • Limit or object to how your data is used

  • Withdraw your consent at any time

  • File a complaint with your national data authority

California Consumer Privacy Act (CCPA Rights – for CA Residents)

If you live in California, you are entitled to:

  • Know what personal data we collect

  • Request deletion of your data

  • Opt out of the sale of your data (we do not sell your data)

  • Not face discrimination for exercising your privacy rights

2. Marketing Communications

We may use your contact details (such as email) to send product updates, special offers, and other marketing content.

How to Unsubscribe

You can opt out of marketing emails at any time by:

Once unsubscribed, your preferences will be updated immediately.

3. Sharing Your Data

We do not sell your personal data. We only share your information when necessary to complete your order or comply with the law, including:

  • Shipping – sharing delivery details with our logistics partners

  • Payments – using secure third-party providers to process transactions

  • Legal obligations – when required by government or legal authorities

All service providers we work with are required to protect your data and operate under strict privacy rules.

4. Right to Be Forgotten

You may request the permanent deletion of your personal data at any time.

How to Submit a Request

Send an email to support@littlepawhouse.com with the subject line:
“Request for Data Deletion”

Once we confirm your identity, your data will be removed from our systems unless it is required to be kept by law (e.g. for accounting or fraud prevention).

Questions or Concerns?

If you have questions about how we handle your personal information, feel free to reach out.

Email: support@littlepawhouse.com

Address: 22 E Main St, Middletown, NY, 10940, United States

Support Hours: 8:00 AM – 5:00 PM (EST) We respond within 24 hours on business days