Product Safety & Liability Policy

1. General Responsibility

At Little Pawhouse, we prioritize the safety and happiness of every pet. All our toys are carefully designed to encourage healthy play and bonding. However, please note that no pet toy is completely indestructible, and safe use always depends on the pet owner’s supervision and judgment.

By purchasing or using a Little Pawhouse product, you agree to use it responsibly, under supervision, and according to your pet’s needs. Little Pawhouse cannot be held responsible for improper or unsupervised use of any product.

Little Pawhouse accepts no legal liability or responsibility for any injury, damage, loss, or fatality that may occur, regardless of supervision, correct use, or circumstance.

It is the sole responsibility of the pet owner to thoroughly inspect all products before use, during use, and on a regular basis to ensure they remain safe and intact.

2. Chew Toys

Chew toys are made to satisfy your dog’s natural chewing instincts — but every dog chews differently, and chewing strength varies widely.

To ensure safe use:

  • No chew toy is guaranteed to be indestructible. Even durable materials can wear down over time.

  • Inspect the toy before and after each play session.

  • If the toy shows any signs of wear, tears, cracks, or loose parts, remove and replace it immediately.

  • Always supervise your dog during chewing and playtime. Never leave your pet unattended.

  • The toy should always be appropriate for your dog’s size, age, and chewing behavior.

  • Little Pawhouse is not liable for any injuries, choking, or incidents that occur due to misuse, neglect, or unsupervised play.

3. Other Toys 

Our other play toys are designed for fun, interactive moments — not for heavy chewing.
For best use:

  • Supervise all play sessions.

  • Remove toys that become damaged, frayed, punctured, or torn.

  • Do not allow pets to swallow or chew off small parts.

  • Use toys as intended, and never modify them.

  • Little Pawhouse disclaims responsibility for any harm or damage caused by unsupervised use, misuse, or alteration of our products.

4. Product Care & Maintenance

Proper care extends the life of your pet’s toys and keeps them safe:

  • Clean regularly according to the material.

  • Store toys in a cool, dry place away from sunlight or moisture.

  • Replace worn-out toys promptly to prevent potential hazards.

  • Dispose of damaged items responsibly.

Little Pawhouse reserves the right to update materials, packaging, or design at any time to improve product safety and performance.

5. Liability Disclaimer

By purchasing and using any Little Pawhouse product, you acknowledge and agree that:

  • Little Pawhouse is not liable for any injuries, accidents, or damages resulting from the use or misuse of its products.

  • We make no claims of indestructibility or guaranteed safety under all conditions.

  • Pet safety relies on responsible supervision, appropriate product selection, and proper use.

  • Our obligation is limited to replacing or refunding defective products when applicable.

  • Little Pawhouse cannot be held responsible for choking, intestinal blockage, dental injury, or any other incident that may occur if a pet uses a toy unsupervised.

6. Final Statement

At Little Pawhouse, we care deeply about pets and their well-being.
We encourage every pet parent to remember:

Every pet is unique — supervise play, use toys responsibly, and replace them when worn.

Your pet’s safety is our priority, and together we can make playtime both fun and safe.

Need Help?

Our support team is here if you have any questions about your return.

Email: support@littlepawhouse.com

Address: 22 E Main St, Middletown, NY, 10940, United States

Support Hours: 8:00 AM – 5:00 PM (EST) We respond within 24 hours on business days